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About Us Surveys & Consulting Professional Services Relationship Research Deep Dialog® Technology & Demos Research Basics Everything we do is focused on helping you build better business relationships. GuideStar is a full-service research firm specializing in employee and customer attitude surveys. Each research project is managed by a GuideStar consultant or analyst, primarily Ph.D. organizational or social psychologists, who combine leading-edge technology, proprietary relationship measurement and analytical tools with personal research expertise. The end result: You get a clear, comprehensive understanding of the quality of your relationships with the people who matter most to your business -- as well as strategic guidance and actionable recommendations that will help move your business ahead.
Learn what people REALLY FEEL -- what they THINK -- what they WANT and NEED Customer Satisfaction Surveys and NPS Employee Satisfaction Surveys Partner Satisfaction Surveys Communications Audits Deep DialogSM Relationship Surveys Meeting ROE (Return on Event) Call Center Satisfaction Surveys 360 Degree Feedback Surveys GuideStar Government Services Learn More --> GuideStar News Promoter Score (NPS) Surveys: NPS customer feedback identifies "pain points" - NPS direct method proven to drive sales and company growth. MeetingMetricssm v2.0: Unique online service measures large meeting results including ROI. New PDA-enabled online session evaluations. Real-Time Online Reporting: Access survey data 24/7. Produce and share professional graphic reports easily; track trends with a few clicks.
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Everything we do is focused on helping you build better business relationships. GuideStar is a full-service research firm specializing in employee and customer attitude surveys. Each research project is managed by a GuideStar consultant or analyst, primarily Ph.D organizational or social psychologists, who combine leading-edge technology, proprietary relationship measurement and analytical tools with personal research expertise. The end result: You get a clear, comprehensive understanding of the quality of your relationships with the people who matter most to your business -- as well as strategic guidance and actionable recommendations for that will help move your business ahead.