| The quality
of success achieved by an organization is largely the
result of the health and productivity of the relationships
it has created with people within the organization.
360 degree feedback is a popular and effective means
of gathering information about employees' behavior and
performance at work, including employees' relationships
with others.
360 degree assessments and upward feedback are powerful
tools for employee assessment and performance improvement
of employees, managers and leaders at all levels,
work groups and entire organizations.
An important feature of 360 feedback
is that it provides a holistic account of how an employee
is behaving and performing. Multiple raters, including
an employees' manager, coworkers, direct reports and
others, provide feedback on various dimensions, resulting
in an assessment that is more complete and accurate
than if information had been obtained from a single
source.
Some benefits of 360 feedback
include:
- Quick, low cost and confidential
when completed online
- Comprehensive, credible and
helpful for employees who receive it
- Provides specific feedback
that is both quantitative and qualitative
- Results can be viewed in real-time
- Reports can be printed and/or
e-mailed as soon as survey period closes
In a 360 degree assessment, an employee's manager,
coworkers and direct reports complete a survey about
the employee's behaviors and performance at work.
Employees also rate themselves on the same survey.
Their ratings are combined to provide overall scores
about the employee's performance. Raters are also
able to offer written comments about the employee
being rated. The rating information is consolidated
in a user-friendly
summary report that can be printed and used by
employees to improve their current performance and
address development goals.
GuideStar can help you with
your 360 feedback needs by designing and programming
an assessment survey, collecting and managing data,
and effectively reporting results using GuideStar's
Online
Report Center.
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