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360 Feedback Surveys Overview
360 Degree and Upward Feedback Surveys and Reports
The quality of success achieved by an organization is largely the result of the health and productivity of the relationships it has created with people within the organization. 360 degree feedback is a popular and effective means of gathering information about employees' behavior and performance at work, including employees' relationships with others.

Value of 360 Feedback
360 degree assessments and upward feedback are powerful tools for employee assessment and performance improvement of employees, managers and leaders at all levels, work groups and entire organizations.

An important feature of 360 feedback is that it provides a holistic account of how an employee is behaving and performing. Multiple raters, including an employees' manager, coworkers, direct reports and others, provide feedback on various dimensions, resulting in an assessment that is more complete and accurate than if information had been obtained from a single source.

Some benefits of 360 feedback include:

  • Quick, low cost and confidential when completed online
  • Comprehensive, credible and helpful for employees who receive it
  • Provides specific feedback that is both quantitative and qualitative
  • Results can be viewed in real-time
  • Reports can be printed and/or e-mailed as soon as survey period closes


How 360 Feedback Works
In a 360 degree assessment, an employee's manager, coworkers and direct reports complete a survey about the employee's behaviors and performance at work. Employees also rate themselves on the same survey. Their ratings are combined to provide overall scores about the employee's performance. Raters are also able to offer written comments about the employee being rated. The rating information is consolidated in a user-friendly summary report that can be printed and used by employees to improve their current performance and address development goals.

GuideStar can help you with your 360 feedback needs by designing and programming an assessment survey, collecting and managing data, and effectively reporting results using GuideStar's Online Report Center.


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