Sample Web Feedback Survey

What are your reasons for visiting our site today?

Product information
Technical support information
Competitive information

How often have you visited our site?

Every day
Several times a week
About once a week
Several times a month
About once a month
Less than once a month
This is my first visit here

When browsing our site, how long do you typically spend here?


When did you first start browsing the World Wide Web?

How frequently do you surf the Web?

Every day
Several times a week
About once a week
Several times a month
About once a month
Less than once a month
This is my first time on the web

In a typical week, how many hours do you spend surfing?

Why have you used the World Wide Web?

Work
Entertainment
Reference information
Computer industry news
World/national/local news
Computer product information
Consumer product information
Interactive discussion
Banking
Other

How often have you used the Web to gather product information?

Every day
Several times a week
About once a week
Several times a month
About once a month
Less than once a month
This is my first time on the web

Have you ever purchased a product or service you learned about on the World Wide Web?

Yes
No
Not Yet

Have you purchased a product or service directly through the Web?

Yes
No
Not Yet

What is the connection speed of the modem you are using?

9.6 Kbps or less
14.4 Kbps
28.8 Kbps
33 Kbps
ISDN Speeds
T1 or greater
Don't know

What is the primary computer you use for web access?

DOS PC
Windows 3.1 PC
Windows 95 PC
Macintosh
Unix workstation
Other

What is your primary point of access to the web?

Work
Home
School
Coffee Shop
Store
Other

Please rate our Web pages using a scale of 1 to 5, where 1 exceeds your expectations for quality content and 5 falls below your expectations.

Home Page
Technical Support
Product Information
Contacts
Sample Download

In comparison to other sites visited, please rate our site on the following

Easy to Locate
Ease of Navigation
Design
Info Satisfaction

What is the likelihood of you to

Revisit
Recommend

What is your primary browser used for web access?

Netscape Navigator
Microsoft Internet Explorer
Mosaic
America Online
Other

What other browsers do you use at least once a month?

Netscape Navigator
Microsoft Internet Explorer
Mosaic
America Online
Other

Which of the following does your primary browser support?

Graphics
Tables
Frames
Java
JavaScript/JScript
Don't know

Thank you for taking the time to complete this survey.

Select "Submit Survey" now to send your responses to us.

GuideStar  e-Survey Links  e-Survey Examples