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 e-Survey Full-service Research Firm  

GuideStar Services:

We will work closely with you in designing your e-Survey. Then we will conduct the survey and provide custom reports to your satisfaction. Working together, we will achieve your objectives for a successful e-Survey.

Pre-Survey -

• Assistance with definition of survey goals, objectives and measurement items

• Conduct of telephone interviews and Tele-focus groups to surface needs, preferences, perceptions and opinions of the groups to be surveyed or tested. 

• Design of simple and complex stratified survey samples 

• Survey questionnaire design and question writing 

• Knowledge test design and writing of test questions  

• Design and development of an interactive html e-Survey questionnaire for web-based or e-mail surveys 

• Assistance with pre-survey communications and building response rates
  

 Data Collection-

• Hosting and management of password-protected web-based surveys  

• Distribution of e-mail surveys and survey communications 

• On-line 24/7 availability of accumulating survey data 

• Receipt of respondents' e-mail data files and building of databases 

• Tracking of responses by segment
  

Report Preparation -

• Database management in Microsoft Access and SPSS 

• Statistical Analysis procedures in SPSS  

• Data table and Data Graph Reports 

• Coding, tabulating and frequency reporting of open-end responses 

• Verbatim by question and segment 

• Written Key Findings and Executive Briefing Reports 

• PowerPoint Presentations

 

Copyright 2003, GuideStar Communications. All rights reserved.

For more information, contact:
Ira Kerns
Phone:  212-426-2333 
Fax:  212-427-7514
e-mail: info@guidestarco.com

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Surveys4less! -Save on all your e-Surveys with this unique GuideStar offer!  

How to create a customer satisfaction questionnaire                  

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Learn about survey research - Key sections of this site now have "how to" and overview information for managers interested in learning more about the basics of research - plus a dedicated section of the site - Communications Measurement

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